Wholesale distribution · Work
When ACS was too rigid for a wholesale nursery
Arbor Valley needed proactive NetSuite support, pricing control, and inventory tracking. Oracle ACS was not built for that kind of work.
Arbor Valley Nursery
What was going on
Arbor Valley Nursery is a wholesale distributor of nursery and landscaping products. They needed more flexible ERP support than NetSuite Advanced Customer Support could give them: automation, pricing control, order flow, and inventory tracking. Salora took over the instance and built the Suitelets, workflows, and partner stack ACS would not.
The challenge
- ACS resolution was too slow for operational blockers
- Limited customization under ACS for pricing, orders, and inventory
- Purchase and transfer orders that needed a purpose-built Suitelet, not another saved search
- Sales orders and CRM opportunities that required real approval control
An ACS takeover: custom PO/TO tools, price-level locks, sales and CRM approvals, and the EDI and tax stack the nursery actually runs.
- Purchase order / transfer order Suitelet
- Price-level lock customization and custom pricing logic
- Sales order and CRM opportunity approval workflows
- A PDF-to-Excel conversion tool inside NetSuite
- Partner stack: Celigo, Authorize.net, SPS Commerce, ShipStation, Avalara, HubSpot CRM, and EDI
- Enhanced reporting for inventory and order management
Dealing with the same friction?
Whether you need a clean implementation, managed support, accounting coverage, or a native automation, Salora will meet you where the work actually is.