Life sciences · Work
We came in to fix a banking integration. We stayed for seven months.
A focused banking integration became cash trust, process ownership, and a reason to stay until the instance behaved.
Pyramid Pharma Services
What was going on
Pyramid Pharma Services started as a banking integration. The work that mattered was everything the file format assumed: cash application, ownership, and a finance team that could run the process when Salora was not on the call. We stayed for seven months because that is how long trust in cash actually takes.
The challenge
- Banking integration scoped as a file problem
- Cash movement that finance could not yet sign off
- Process ownership that had not landed in the client team
Trusted cash movement and a longer operating partnership.
- Banking path that survived live cycles, not only a sandbox file
- Process ownership inside finance
- A managed-support relationship after the original integration ticket was “done”
Longer write-up
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